Your satisfaction is important to us. If you are not fully satisfied with your purchase, please review our returns and refunds policy below.
Returns
You may request a return within 7 days of receiving your order.
To be eligible for a return:
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Items must be unused, unwashed, and in their original condition
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Products must be returned in the original packaging
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Proof of purchase is required
Non-Returnable Items
For hygiene reasons, towels that have been used, washed, or damaged cannot be returned.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
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Refunds will be processed to the original payment method
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Processing time may vary depending on your bank or payment provider
Shipping Costs
Shipping fees are non-refundable, unless the return is due to a defective or incorrect item.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or refund accordingly.
Contact Us
For any questions regarding returns or refunds, please contact our customer support team. We are here to help.